Please order any product directly from the BUY NOW Button links
Free Shipping with every CANINE COLLAR order in
the U.S that is over $25.00! Due to USPS's HUGE
rate increases in recent years, the minimum for free shipping has increased.
In a little over a year, the rates for small parcels have more than doubled
in price. We have kept our product prices the same for almost three years
despite rising costs. There is a $2.00 shipping fee for under $25.00 which
is under our actual shipping cost. No sales tax! Michigan sales taxes are
covered by us!
Our costs have doubled in the past 7 years yet there has only
been one 10% or less price increase several years ago on the collars so
our loss is your gain.One of the reason's that we don't accept returns is
so that we don't have to spread the cost to everyone.
Contact: CANINE COLLARS produces
hand made dog and cat collars in a wide variety of sizes and materials.
If you would like ask a question, inquire about an order, or any comments
about CANINE COLLARS products, please feel free to send us
an e-mail at:
Collars Ordering information
Please e-mail pet pictures along with their name for our
Photo Gallery! Send any size photo and we will resize it for you. Feel free
to send any picture you have, photo's do not need to have our products in
Payment: PayPal is the preferred method
of payment for CANINE COLLARS. This keeps our cost down which
we pass on to you. Once you check out, you will be redirected to PayPal,
which offers you a secure connection to pay either with a credit card or
check. There is no need to have an existing account with PayPal.
PayPal is the easy, quick, and secure way to make online payments.
Please remember to keep your banking, credit info and address current with
Paypal. We don't have access to any of your personal or financial information.
*Websites that accept charge transactions directly, are actually handled
by a third party, simillar to Paypal. It may not be as visible during
the checkout procedure. If you would like to place an order and prefer to
use a method of payment other than PayPal, please link to the Order
PayPal put an old address on my order!
Now what do I do? Contact us immediately after placing the
order to request a new address be used. If you do not receive a reply in
24 hours, please contact again. Our data base doesn't track address and
email updates or changes for future orders. We use the shipping and email
the addresses shown on PayPal packing slip unless otherwise notified for
each order received. Important! Adding a new address with PayPal does not
change your address. You must indicate that the new address is to be your
primary address and then delete the old one. It is your responsibility to
make sure we are supplied with the correct address.
UNCONFIRMED ADDRESSES & P.O. BOX:
Please be sure to keep your current address updated with Paypal.
The window in which you confirm your payment will show the address that
your order will be delivered to. We have no way of knowing that you have
moved. If we have been supplied an unconfirmed address (different than address
listed on your credit card account) or a P.O. Box number, you will be contacted
before order is sent. We will do everything in our power to make sure your
order arrives but can't take resposibility for packages that show as being
delivered through the tracking. If you feel your mail is in danger of being
lost in transit or stolen, please add the extra for insurance.
Due to the high cost of chargebacks, we will no longer be able to
ship to unconfirmed addresses. Your address must match the one listed on
your credit card or bank. We will notify you by e-mail to see if you have
moved recently. Please don't share your Paypal password or credit card information
with others to protect yourself from fraud. Sorry for any inconvienence.
NO PHONE ORDERS. Canine Collars is not
equipped to do business by phone. Credit cards are only accepted through
PayPal. Money orders and checks can be sent along with order form if preferred.
Canine Collars is a small family operated business. Phone calls halt order
processing and interfere with family time. Your consideration in this matter
is greatly appreciated. Every effort has been made to make all product information
available on the site. Questions via email are welcome. email@example.com
-to order by mail along with a check or money order.
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PayPal accepts all these payment methods:
We have a secure site and are verified by PayPal.
Shipping: is free for any order over
$25.00 on all our products to any where in the United
States. Please use button on Home page to add $3.50 for international
orders.All of our products ship USPS First Class unless otherwise
requested by the customer. Priority may be available but has to be paid
before order is sent. There is a $2.00 shipping fee for under $25.00 which
is under our actual shipping cost. Most orders are shipped within two
days of receiving it and manufactured items may take longer if not in
stock. We will notify you by e-mail when your order has been sent and
if your order is delayed for any reason.
From our experience with USPS, First Class; Confirmed Mail,
you should receive your order within 2 - 8 business days. If you prefer
another shipping method, please contact
us. Insurance is optional on US orders. If you would like insurance,
please click on any Add Insurance link
throughout this site.
If you prefer your order to be sent Priority Mail (1-3 day
delivery to most domestic destinations), Please add $3.00 to your order
ADD PRIORITY MAIL TO ANY ORDER
US Orders Only
ADD WEBBING TO ANY FABRIC
ADD WEBBING TO ANY
FABRIC LEASH ORDER
ADD METAL BUCKLE TO ANY
S, M, L, & X-L COLLAR ORDER
Please contact: orders @caninecollars.com
for shipping options if it is an international order.
Free Shipping with every CANINE COLLAR order in
the U.S that is over $ 25.00! Absolutely No Sales Tax. As always, we try
to ease the burden on fellow Michiganians, we pick up the tab for your
Email Confirmation is sent when your order is sent -
usually within a few days of placing your order.
Note: If the email does not show up in your Inbox, please
remember to check your junk mail filters/folders.
Prices: Prices vary according to materials
used and labor involved. At CANINE COLLARS we strive to
keep our prices affordable and competitive. Prices are stated for products
Guarantee: CANINE COLLARS guarantees
our products against any flaws in materials or workmanship. CANINE
COLLARS products are not guaranteed against excessive scratching,
chewing and pulling. Also, some fabrics are more fragile to abuse than others.
These collars are not suitable for pets that are tied out.
*Small Prints - More suitable for smaller collars - Guidelines
only. *Please note: Fabric prints that the pattern appears to be larger
may not be appropriate size for smaller collars, especially the X-Small
and cat collars. The fabric samples are shown wider (the actual measurement
would be 1 1/2" to 2" wide - or twice the width of a large collar - on
samples shown) than actual width of a collar in order to show variation
of the print. Some print repeats are spaced 10" or more apart. Please
take this into consideration when ordering even the larger collars. There
is only 1" of fabric at the most for the pattern to show. We can
not accept returns for this.
By Placing an order with CANINE COLLARS, you agree to
the following return/exchange policy:
Returns: NO RETURNS!!!!! CUSTOM MADE.
We can not accept returns for "print is too large". Please observe that
some fabrics have very busy prints and that most is not going to show
on the collar and are not going to magically line up for a collar. Order
at your own risk. If in doubt or you'd like a particular portion of a
print to show, please contact. Recomendations are posted on every collar
page. If it appears to be a larger print and doesn't have a * next to
it, then it is a larger print. We try our best to center a print on as
little as 1/2" area and even 1" is not a lot of space. Also, print fabric
repeats can greatly vary. Generally, the busier a print (a lot of different
images going on), the larger a print will be. If this is a concern, please
order collar fabrics with an * or solid colors. Collars and leashes are
CUSTOM MADE so a loss is incurred once they have been returned as some
show wear and all are doanted to a shelter. It is reccomended that you
donate to your local shelter since the back and forth shipping costs are
almost the price of a collar. We do not want to have to add to the cost
of all collars in order to cover these expenses.
In a quest to include as much of a print into the small width of a collar,
some may measure slightly wider than the width stated. These collars are
hand-crafted and measurements may not be as precise as machine made collars
from China. Please make a special request if you beleive your pet will
feel the difference of an 1/8" - 1/4". They probably won't notice
a difference since these fabric collars are quite soft and flexible compared
to leather or webbing.
It is a common problem when evaluating images is that they may appear
differently when viewed on different monitors. It is your resposibility
to have your moniter calibrated correctly and returns won't be accepted
for this reason. Please contact us and we'll be more than happy to describe
a color. Generally, if it appears to be on the dark or light side, it
We have eliminated the "Buy Now" buttons on many of the fabric
collars that were deemed to be too large of a print for Cat collars and
X-Small collars. Some larger prints still remain so be sure to use good
judgement as explained above. Some prints may be on the large side even
for Small - X-Large sizes but the prints were just too cute to resist.
If a sample appears larger than the other prints, it is larger. If you
are still interested in a large print for XS and Cat collars, please let
* Bling Bling Care: Pets are unpredictably aggressive and there is no
possible way to know how each individual pet will "treat" their rhinestone
collar. Rhinestones could certainly pop out if owners allow rough play
while wearing their "Bling Bling", and as such, this is their responsibility.
CANINE COLLARS guarantees our products against
any flaws in materials or workmanship. We can not accept returns for "print
is too large". Recomendations are posted on every collar page. If it
appears to be a larger print and doesn't have a * next to it, then it is
a larger print. We try our best to center a print on as little as 1/2"
area and even 1" is not a lot of space. Also, print fabric repeats
can greatly vary. If this is a concern, please order collar fabrics with
an * or solid colors. If you are not satisfied, please contact
us immediately. Collars and leashes are CUSTOM
MADE so a loss is incurred once they have been rerturned.
SPECIAL ORDERS and SPECIAL REQUESTS (different sizing,
Martingale, buckle, hardware requests) are NOT REFUNDABLE.
CLEARANCE ITEMS are NOT REFUNDABLE. Please don't return merchandise
without notifying us first. We will email you return instructions. It is
recommended to insure returned merchandise. You may return your items within
15 days, unused. CANINE COLLARS will issue replacement or
shop credit for returns. There will be a $10.00 exchange/return restocking
fee per collar and $15.00 exchange/return restocking fee per leash if return
is not due to CANINE COLLARS error.
You will be required to pay the shipping charges for any exchange and the
origianal shippng charge as well. This policy will also apply
for wrong size orders so please review size charts and measure your pets
neck carefully, adding an inch or two for comfort. It is better to go up
a size than to order too small.
NO RETURNS are acceptd after 14 days. You are also responsible for any and
all shipping & handling charges associated with the return.
Extra Small: These collars are suitable for
toy dogs and puppies whose neck measures 6" to 11": Maltese, Yorkie, Pomeranian,
Small: These collars are for dogs whose neck
measures 10" to 15":Shih-tzu, Pug, Boston Terrier, Bichon Frize
Medium: These collars are for dogs whose neck
measures 12" to 18": Whippet, Dalmatian, Corgis, Shetland Sheepdog
Large: These collars are for dogs whose neck
measures 15" to 24": Golden Retriever, Labrador Retriever, Boxer, Standard
Extra Large: These collars are for dogs whose
neck measures 17" to 29": Greyhound, Mastiff, Great Dane, German Shepard
All collars and leashes are custom made so
special requests can be accomadated when ordered. CANINE COLLARS
will issue a replacement or store credit for returns. Items
may be returned within 15 days for in-store credit. The item must arrive
back in its original packaging and be in like-new condition. Returns of
used or incomplete merchandise will not be accepted.
Bling Bling Care: Pets are unpredictably aggressive
and there is no possible way to know how each individual pet will "treat"
their rhinestone collar. Rhinestones could certainly pop out if owners allow
rough play while wearing their "Bling Bling", and as such, this is their
Care Instructions: Hand washing and line drying are
recommended for the fabric collars. Do not machine wash. Spot cleaning is
reccomended for the trim collars and other collars offered. A steam iron
can be used to smooth out most cotton fabric collars. Use an iron on a lower
setting for silk and satin collars. As with any collar, periodic inspection
should be made for wear and tear. A collar that is worn day in and day out
for months or years on end is bound to show some wear and tear, much the
same as if you were to wear a favorite shirt. Collars are not recommended
for tying animal out.
CHRISTMAS DELIVERY: We assure you that we are working
24/7 to get your collar orders to you. Orders may be delayed a few days
because we are simply busy. USPS is known to have delayed deliveries due
to the holidays. Some orders will take up to a week or more from the time
they are placed. Email confirmation of when orders are sent will include
tracking information. It is recommended to order before December 17th for
Christmas orders. We can't guarantee delivery dates since USPS won't guarantee
delivery dates. Thanks!
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